Product Management
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The art of social listening
Something that’s been on my mind lately is just how many companies are looking for a technical person to help them talk to their users on social media to pull insights out of their feedback. People who can do that really well, like me, aren’t common, which made me realize that maybe not a lot… Continue reading
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Building your community: So you want to start building your community
Building your community: a new blog series of mine dedicated to sharing out knowledge on building communities, both from 0 > 1 and stepping into an established community. I plan to include posts about setting up a new social space, community standards, and moderating in the near future, today I’d like to talk about how… Continue reading
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Translating user feedback for different internal audiences
If you’ve known me for longer than a week, you’ve heard me talk about my role as a customer/user advocate and how important it is for a company to invest in someone like me. One thing I specialize in is translating “user” to a variety of audiences, something my flavor of autism lets me do… Continue reading
About Me
A person who thinks they know things. I am here to talk about community management as an umbrella term, how it touches every aspect of product development, and how you can be great at it.
CURRENTLY OPEN TO WORK. Reach out to me on LinkedIn or Twitter to chat with me!